FAQ
Frequently Asked Questions
Have questions? We're here to help. Browse our frequently asked questions below.
Orders
How long will it take to process my order?
Orders are typically processed within 1–3 business days. During launches, holidays, or sales, processing times may be slightly longer.
Can I change or cancel my order?
We begin preparing orders quickly, so changes or cancellations cannot be guaranteed.
How can I track my order?
Once your order ships, you'll receive a confirmation email with tracking information.
Shipping
Where do you ship?
We currently ship throughout the United States. International shipping may be available in the future.
How much does shipping cost?
Our flat rate for all other orders is $7.95.
Do you offer free shipping?
Yes! We offer free standard shipping on qualifying orders over $150.
What happens if my package is delayed?
Once your order has been shipped, delivery times are determined by the shipping carrier. If your package appears lost or significantly delayed, please contact us and we'll gladly assist you.
Returns & Exchanges
What is your return policy?
Returns are accepted within 7 days of delivery for eligible, unworn items with original tags attached.
Can I exchange an item?
Exchanges are not available at this time.
Are any items non-returnable?
Yes. Sale items, gift cards, accessories, and final sale items cannot be returned unless they arrive damaged or defective.
How long do refunds take?
Once your return is received and inspected, refunds are typically processed within 5–10 business days.
Products
Will you restock sold-out items?
Some favorites may be restocked, while others are limited edition. Sign up for restock notifications on the product page whenever available.
Are your product photos accurate?
We strive to display colors as accurately as possible, though colors may vary slightly depending on your screen settings.
Payments
What payment methods do you accept?
We accept major credit and debit cards, Shop Pay, Apple Pay, Google Pay, PayPal, and other payment options offered at checkout.
Is my payment information secure?
Absolutely. All payments are securely processed using encrypted payment technology. We never store your full payment information.
Gift Cards
Do you sell gift cards?
Yes! Digital gift cards are available and make the perfect gift.
Do gift cards expire?
No. Our digital gift cards never expire.